Customer Service Representative

At Job&Talent, we are recruiting for a Customer Service Representative to work with a leading logistics company in Fontana. If you have customer service experience and are comfortable working with digital tools, this role offers a stable environment to grow your career.

Shift Patterns

• 1st Shift: Monday - Friday, 8:00 AM - 4:30 PM

Pay Rates

• 21.00 USD hourly

Essential Requirements for Customer Service Representative

• Previous customer service experience
• PC literacy with proficiency in Outlook, Excel, and various carrier websites
• Ability to monitor daily customer emails and respond in a timely manner
• Experience working closely with operations teams to schedule inbound deliveries and outbound LTL and TL pickups
• Ability to prepare daily LTL packets, including packing lists and BOLs

Role for Customer Service Representative

• Monitor daily customer emails and ensure timely responses
• Coordinate with the operations team to schedule inbound deliveries and outbound LTL and TL pickups
• Maintain and update the daily digital and physical workflow board
• Prepare daily LTL packets, including packing lists and Bills of Lading
• Manage driver check-in and check-out procedures

Location: Fontana. This position is based on-site.

This is an amazing opportunity if you are looking for Customer Service Representative jobs in Fontana. Sign your contract with Job&Talent for some great working benefits and professional stability.